Questions & Answers
Service
If there’s one thing we’re serious about, it’s a great customer experience. See the information below, and don’t hesitate to contact us if there’s some other way we can be of service.
We absolutely love our customers. We strive to ship out most orders the same day they are placed! If you place your order on a weekday before 4:00pm Eastern Standard Time zone (EST), in most cases it will ship that same day (weekdays, Monday through Friday).
Shipping
Send Hugs & Kisses utilizes the United States Postal Service (USPS ) for all orders. Your order can be shipped overnight as long as it's not on a weekend.
If an order is received any weekday after 4:00pm Eastern Standard Time zone (EST) it will be shipped out the following business day (Mon-Fri).
For example, an order placed on Friday after 4:00pm EST will be shipped out the following Monday.
At this time we ship to all 50 states.
If you have special needs, please contact us! We’re happy to work with you!